Common queries answered
Frequently asked Questions
Orders are typically dispatched the same or next business day. Delivery times vary by destination and carrier. Tracking information will be provided once your order ships.
Due to the nature of our research products, we cannot accept returns or exchanges once an order has been shipped. However, if your order arrives damaged, defective, or incorrect, please contact us at support@revitaltide.com within 7 days of delivery. We will review the issue and, when appropriate, provide a replacement or refund.
Make sure your order is correct. If you submit a response and we see it before we ship it, we will get it fixed. We are very fast a shipping. If we ship before we get it changed. We will not reship for free.
We will email you tracking information once we ship it.
Fill out the form on this page. We will call you or respond directly.
Make sure your order is correct. If you submit a response and we see it before we ship it, we will get it fixed. We are very fast a shipping. If we ship before we get it changed. We will not reship for free.
We only support orders in the United States.
Yes. Unless we missed an item, then we will ship it separately.
Still need help?
RevitalTide Customer Support
Email: support@revitaltide.com
Business hours: Monday–Friday, 9 AM–5 PM MT
Location: Utah, USA
