Last Updated: August 26, 2026
RevitalTide respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, contacting customer support, or otherwise interacting with our services.
This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to you.
Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Account information
- Order and transaction information
- Customer service communications
- Research-use certifications and other information submitted during the purchasing process
We may also automatically collect certain technical information when you use our website, including:
- IP address
- Browser and device information
- Pages visited
- Referring pages or websites
- Website interactions
- Cookies and similar technologies
- General location information derived from your IP address
Payment Information
Payments may be processed through third-party payment processors.
RevitalTide does not necessarily receive or store complete payment-card numbers or other sensitive payment credentials when those details are securely collected and processed directly by a payment provider.
Payment providers process information according to their own privacy and security practices.
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Process payments and refunds
- Provide shipping and tracking information
- Maintain customer accounts
- Communicate regarding purchases or customer-service requests
- Verify compliance with our Research Use Policy
- Detect and prevent fraud, abuse, unauthorized transactions, or prohibited purchases
- Maintain and improve our website and services
- Analyze website performance and customer experience
- Send transactional communications
- Send marketing communications where permitted by law
- Comply with applicable legal, regulatory, tax, accounting, or payment-processing requirements
- Enforce our policies and protect our business, customers, and website
Research-Use Compliance
Products offered by RevitalTide are subject to our Research Use Policy.
Information submitted during checkout or through communications with RevitalTide may be reviewed to determine whether an order complies with our purchasing requirements.
Orders that are inconsistent with our Research Use Policy may be refused or canceled.
Cookies and Similar Technologies
Our website may use cookies and similar technologies necessary for website functionality, shopping-cart operation, account login, analytics, security, fraud prevention, advertising, and other website features.
Some cookies are necessary for the website and checkout process to function properly.
Other cookies or technologies may be provided by third-party services used for analytics, advertising, payment processing, fraud prevention, or website functionality.
Your browser may allow you to block or delete certain cookies. Disabling necessary cookies may prevent portions of the website from functioning correctly.
Analytics and Advertising
We may use analytics and advertising services to understand website activity, measure advertising performance, improve our services, and provide relevant advertising.
These providers may collect information about website visits and interactions through cookies, pixels, or similar technologies according to their respective privacy policies.
How We Share Information
We may share personal information with service providers when reasonably necessary to operate our business.
These may include:
- Payment processors
- Banks and financial-service providers
- Ecommerce and website-service providers
- Hosting providers
- Shipping and fulfillment providers
- Email and communications providers
- Analytics and advertising providers
- Fraud-prevention and security providers
- Professional advisers and other business-service providers
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, enforce our agreements or policies, investigate fraud or prohibited activity, or protect the rights and safety of RevitalTide and others.
Sale of Personal Information
RevitalTide does not sell personal information for money.
Certain advertising or analytics activities may be considered a “sale,” “sharing,” or targeted advertising under some state privacy laws even when no money is exchanged. Where applicable, consumers may have rights concerning these activities.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, network, transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, research-use compliance, accounting, tax, legal, and regulatory obligations.
Retention periods may vary depending on the type of information and applicable requirements.
Your Privacy Rights
Depending on where you live, applicable law may provide certain rights regarding your personal information.
These may include the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain information regarding how personal information is used or disclosed
- Opt out of certain marketing communications
- Exercise applicable rights relating to targeted advertising, sale, or sharing of personal information
These rights may be subject to exceptions and verification requirements under applicable law.
To submit a privacy request, contact support@revitaltide.com.
Email Communications
Transactional emails relating to orders, accounts, security, customer service, and other necessary business communications may be sent as part of providing our services.
Where we send promotional emails, recipients may unsubscribe using the unsubscribe option included in those communications.
Children’s Privacy
RevitalTide’s products and purchasing services are intended for persons 21 years of age or older.
We do not knowingly intend to collect personal information from children through product purchases.
If you believe a child has provided personal information to us, please contact us.
Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services.
RevitalTide is not responsible for the privacy practices of independent third parties. We encourage users to review the privacy policies of services they use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.
The current version will be posted on this page with an updated “Last Updated” date.
Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
RevitalTide Customer Support
Email: support@revitaltide.com
Business Hours: Monday–Friday, 9 AM–5 PM MT
Location: Utah, USA
